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On Site Training
We'll lend you a helping hand.
On-site training is the most effective and efficient way
to bring out the best in your employees. Cronin Communications has educated
thousands of telecom employees across the United States. We
turn complex telecom issues – from technology to regulation – into
easy-to-understand terms and explanations. Employees are excited to master new
skills and broaden their understanding of the industry.
Cronin trainers are all senior-level
consultants in addition to being lively
presenters. The following one-day
courses have been developed exclusively
for rural, independent telcos. They can
be condensed into short tutorials or
combined to customize a new training
session for your telco.
Write us today to get started!
Our Customers
Love Us:“We’ve had several
trainers at our telco. Cronin is by far the best!”
“In my opinion, Cronin’s seminars are the best in
the industry.”
“This is by far the best seminar I’ve attended.”
“A very positive, fun and motivational experience!”
“My staff loved it. The Cronin trainer really
connected with every person in the company, from the
front-line employees to the senior managers.”
“This seminar was fantastic!”
“We bring them back every year. They’re extremely
reliable, always prepared and never fail to exceed
our expectations.”
Mark You Calendars...
Cronin's popular Train the Trainer Customer Service Seminar ,,,,
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Courses:
Wow ‘Em Sales & Service
Tactics to increase revenues and
transform order-takers into sales reps.
Get an Attitude!
A motivating course to help staff
embrace competition.
It’s a Wireless World
From cellular to Wi-Max, the customer
applications and impact on the local telco.
Management & Supervision
For the management team, how to become
a more effective and efficient leader.
Customer Service for Install & Repair Technicians
A five-step protocol for premise visits, plus
tips on increasing customer satisfaction.
What’s Going On In Telecom?
A breakdown of the industry into three categories:
regulation, technology and customers.
Revenue Assurance
Maximize income from inter-carrier
compensation, bypass and enterprise accounts.
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